Terms and Conditions

Terms of Use

Please read the following terms and conditions carefully before using this website. All users of this website agree that access to and use of this website are subject to the following terms and conditions and other applicable laws. If you do not agree to these terms and conditions, please do not use this website.


The entire content included in this website, known as My Pet Naturally, with the URL www.mypetnaturally.com, including but not limited to text, graphics or code, is copyrighted as a collective work under copyright laws and is the property of My Pet Naturally. This website includes works that are licensed to My Pet Naturally. You may electronically copy and print hard copy portions of the site for the sole purpose of placing an order with My Pet Naturally or purchasing My Pet Naturally products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of the site, is prohibited unless authorized by My Pet Naturally.


All trademarks, service marks and trade names of My Pet Naturally used in this site are trademarks or registered trademarks of My Pet Naturally.

Warranty Disclaimer

This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible in accordance with applicable laws, My Pet Naturally disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. My Pet Naturally does not represent or warrant that the products sold on the site will perform as described or that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected or that the site or the server that makes the site available are free of viruses or other harmful components. My Pet Naturally does not make any guarantees or representations regarding the use of the materials in the site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

Limitation of Liability

In no case shall My Pet Naturally, our directors, employees, affiliates or service providers be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if My Pet Naturally has been advised of the possibility of such damages.

Veterinary Advice

The product recommendations, pet health care advice and other information provided on our site are not to be construed as veterinary advice and are not meant to be a substitute for a consultation with a certified veterinarian. Our site’s content is provided to assist you in the selection of appropriate products for your pets but should not be relied upon to make important health care decisions for your pets. If your pet is ill, you should take it to a certified veterinarian for an examination and diagnosis.

Typographical Errors

If a product sold on our site is mistakenly listed at an incorrect price, My Pet Naturally reserves the right to refuse or cancel any orders placed for such products listed at the incorrect price. My Pet Naturally reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, My Pet Naturally shall issue a credit to your credit card account in the amount of the incorrect price.

Price and Promotion Changes

All prices and promotions listed on this site are subject to change without notice. My Pet Naturally will need to modify prices from time to time and will not honor lower prices previously posted on this site. Promotions are always of limited duration and their terms may change over time, and My Pet Naturally will not honor the terms of expired promotions.

Return Policy

All return costs, including shipping, will be paid for in full by the purchasing customer. Unopened items may be returned for a full refund of the cost of the item, not including shipping costs. Items that have been opened require approval from us before they can be returned for a refund. For any and all returns, please contact us at sales@mypetnaturally.com.

Termination of Terms

These terms and conditions apply to you upon your accessing this site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by My Pet Naturally without notice at any time for any reason. The provisions relating to Copyrights, Trademarks, Disclaimers, Limitation of Liabilities and Indemnification shall survive any termination. You may terminate these Terms of Use at any time by notifying us at info@mypetnaturally.com that you no longer wish to use our services.


My Pet Naturally may deliver notices to you via email, a general notice on our site or by other methods to the addresses you have provided to My Pet Naturally.


You agree to indemnify, defend and hold harmless My Pet Naturally, our directors, employees, affiliates or service providers from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account by you or any other person accessing this site using your account.

Third-Party Links

In an attempt to provide our customers with certain content, products and services, we may include third party links on our site. Links to other sites operated by third parties do not constitute sponsorship, endorsement or approval of the content, policies or practices of linked sites. These linked sites have separate and independent privacy and data collection policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. These linked sites are only for your convenience, and therefore you access them at your own risk. We welcome any feedback about these linked sites (including if a specific link does not work). You can contact us at info@mypetnaturally.com.

What information do we collect?

We collect personal information from you when you voluntarily register on our site, place an order, respond to a survey or communication such as e-mail, or participate in another site feature.

When ordering or registering, we may ask you for your name, email address, mailing address, phone number, credit card information or other information. You may, however, visit our site without providing that information.

Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our site.

How do we use your information?

We may use the information we collect from you in the following ways:

  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To send out a promotion, survey or other site feature.

If you have signed up to receive our email newsletter, we may send you periodic emails. If you would no longer like to receive promotional email from us, please send us an email at info@mypetnaturally.com.

We do not sell or trade your personal information to outside parties.

Changes to Our Privacy Policy

If you visit this website or use our services, you accept the practices described in this privacy policy, which is incorporated as part of the terms and conditions of this website. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we decide to change our privacy policy, we will post those changes to this privacy statement so that you are aware of what information we collect and how we use it. If we make changes to this policy, we will notify you here, by email or by other means.

Privacy Policy

Last Updated: 5/22/2020